Disclosure & Policies

Privacy Policy

South Texas Amplifier Repair respects your privacy. We collect information from you when you submit a repair request, contact us, or use our HelpDesk. The information we collect is used only to provide you with service — we do not sell or share your personal information with third parties.

Information We Collect

• Contact information you provide (name, phone, email, address) for repair correspondence and shipping
• Information about your amplifier and the repair work performed
• Standard web logs (IP address, browser type) for security and to improve the site

How We Use Your Information

• To diagnose, repair, and return your amplifier
• To send you status updates, quotes, and pickup notifications
• To respond to your questions and inquiries
• To maintain warranty records on past repairs

Your Rights

You have the right to:

• Access information we have about you
• Correct any inaccurate information
• Request deletion of your records (subject to warranty obligations)
• Opt out of any future communications

We Do Not Sell or Share Personal Information

We do not sell, rent, or trade your personal information to third parties. The only time your information is shared with another party is when shipping your amplifier back to you (limited to address and contact details for the carrier).

Cookies

This site may use minimal cookies for session management on customer-facing tools (like the repair-status check). No tracking cookies, no advertising cookies, no third-party trackers.

Repair Service Disclosures

• Diagnostic fee: $30 minimum, applied toward repair if you proceed.
• Warranties: 10 days on economy parts, 90 days on Mouser/Digikey parts (subject to damage type).
• Turnaround: typically 3–10 business days, depending on parts availability.
• Estimates: we contact you with full pricing before any repair work begins.
• Unrepairable amps: if we cannot repair, you owe nothing beyond the diagnostic fee. We can also offer to buy the amplifier for parts.

Contact

Questions about this policy? Email info@texasamp.com or call (361) 752-8763.

Last updated: 2026.